VMware Virtual Center service won't start after upgrading to 5.5

no issues during install- everythingelse seems fine
Rob HayesDirector of ITAsked:
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
I'm afraid it happens and you will not be the last with this issue upgrades to 5.x have many issues.

I would recommend

1. Complete a fresh installation.
2. Call VMware Support and log a support call.

Did the upgrade state it upgraded your database?
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Rob HayesDirector of ITAuthor Commented:
i did not see a message as such- did not get any error messages during the install- everything went smooth.
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Yes, it does, and then does not work!

Complete a new installation.
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Aravind SivaramanTechnical Subject Matter ExpertCommented:
Check the following

1) Check if SSO and vCenter Inventory services are running fine
2) Check for the database connectivity
3) Check vpxd logs and see if you find any message related to error
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coolsport00Commented:
Since vSphere's dissemination, the main reason for vCenter services to not start is typically issues with the vCenter DB connectivity - either bad or mistyped user pwd, SQL Native Client is not used or not correct version, or a simple incompatibility due to some version not being on VMware's HCL.

~coolsport00
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
or VMware vSphere 5.x upgrade breaks your installation!
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Rob HayesDirector of ITAuthor Commented:
I heard that last comment in a big way- so I am trying to roll back at this point-

anybody have any ideads on how to rollback from esxi 5.5 to 5.1- I have done a lot of vmware upgrades starting from 4.7 and I have never had a problem until this one.  Sometimes it aint broke so dont fix it- vsphere clinet worked great why change it to web interface? every app taht has done this has made the app worst- not better
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
a few options...

1. restore the vCenter Server DB.

2. install vCenter 5.1, select the vCenter Server DB and your done..

However, no that we have SSO in the mix, things get even more complicated, and quickest and easiest, is to dump the current server, build a new server, and re-install 5.1 from scratch, and then add the ESXi hosts.

info lost will be inventory layout, performance stats, customizations specifications for templates

with recent versions 5.1 and now 5.5, we find on a daily basis fire fighting with clients, fighting VMware case, as to why this is happening!

we've had clients on support calls with VMware for half a day trying to resolve these issues, old to be told re-install.
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Rob HayesDirector of ITAuthor Commented:
ok- I am close to being here.  I have oen host that would not upgrade and one host that was new.  They are both back at 5.1.  I have reinstalled 5.1 Vcenter server.  I have it up and running.  I have those 2 hosts added.  The 3rd host had 5.5.  When I tried to change it said it would repartition the disk.  Wouldnt this wipe out the VM's taht are on that host?  How can I get those VM's off the host?  This is a replication site so all of the VM's but one are standbys andcan be recreated. My concern is my AppAssure5 backup server.  If I  lost that I will have to recreate all of my replication jobs- app. 2TB.  There must be a way to do this- HELP!?!?
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Rob HayesDirector of ITAuthor Commented:
oh- I thought I exported the vcenter server DB-  but I can't find it
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
if you re-install ESXi, it should allow you to preserve the current VMFS.

but I would always recommend a backup of VMs, before any change to production server.
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coolsport00Commented:
Did you overwrite your DB when you upgraded? If so, & you don't have a b/u, your configs/DB for 5.1 are lost. You will have to recreate it. Unless you really monitor perf/resource stats in your environment, it honestly is not that big a deal.

If you are able to connect to your 5.5 directly with vSphere Client, you can use the Datastore Browser to download any VMs from your local Datastore on that Host to your local workstation, or connected drive to your local workstation. Once the Host is upgrade, you can simply then upload the VM(s), go into the VM folder, rt-click the .vmx file & select Add to Inventory. (if prompted whether you copied or moved the VM...select Copy)

Regards,
~coolsport00
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Rob HayesDirector of ITAuthor Commented:
Thanks guys - back up and running. Not sure if I would try upgrading to 5.5 any time in the very near future
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
I wouldn't either there are terrible issues with 5.5!

I would wait for U1 at least, unless you desperately need the new features!

But Computer Administrators always want the latest......and you cannot stop them experimenting!
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coolsport00Commented:
My rule of thumb for ANY software upgrade is to wait for U1 or SP1 (whatever a vendor calls it), whether it be OS, App, other. I don't trust GA versions...

~coolsport00
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Rob HayesDirector of ITAuthor Commented:
Guys- I agree with you both- truly I had the 5.1 software at my home office and I left it- when I got to Jacksonville I realized I left it and when I when to download - there was new version.  Decided to try ti out- wightout research or anything.  First time in a 20 year IT career.

Make a mistake once- will never make it again.  Theres a reason why I have always waited to a second release and always done research prior to- cost me and extra day to rebuild the whole thing as well as day trying to make it work.
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
We do not move versions of vSphere, unless really necessary, we are fortunate, we may many labs, R&D Areas, and Production.

We still run, ESX 2.53, 2.54, ESXi 4.1, ESXi 5.0 in Production.

New Clients may decide to take version 5.5, if this is there first time with vSphere, others are very cautious, and take many months to upgrade.

Uprgades of 2.53, 3.x, 4.1 and 5.0 (server and vCenter Server) used to upgrade seamlessly, with as much as taking 30-60 minutes to complete an upgrade, but since the introduction of SSO (which we blame alot!), upgrades now seem to be breaking weekly at many client sites...

We seem to spend more time, defending VMware for upgrade disasters, and rollback. than actually doing the upgrades at present!
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