IPhone/IPad's cannot connect to streaming media on office network

I have a Ruckuss wireless network, connected to HP Procurve switches, which are connected to a Watchguard XTM 535 firewall.  None of the IPhone/IPad devices on our network are able to connect to any streaming video.  Services such as Netflix and Youtube do not work.  If I try to connect using the Youtube app I simply get an error message stating Playback error, Tap to retry.  I have also tried to connecting to youtube through a web browsers and I just get spinning circles when I click on the video.  I can take the same device home and connect to my wireless network there and have no issues.  I have tested this with multiple IOS devices and can replicate the problem on all of them.  I have also tested this with windows and android devices and do not have any problems.  Any assistance will be appreciated.

John
jmevansAsked:
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Nick RhodeIT DirectorCommented:
Is there anything configured on the watchguard to block media streaming?  Like application control, UTM package.  Under subscriptions check application control.
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Mike RoeCommented:
Under the stated comment above check to see if you have enable application control setup on the policies.
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jmevansAuthor Commented:
No, we do not have anything blocking streaming media, but to be sure I went into application control and allowed all streaming media explicitly, saved the configuration to the firebox and tested again.  We are still having the same problems.

Application Control is not even enabled on any of my policies.

Since this is only affecting IOS devices I believe that it has to be an issue with how they handle streaming media, but I do not know what apple does different from everybody else.
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Nick RhodeIT DirectorCommented:
What version of the IOS do you have?
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jmevansAuthor Commented:
7
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jmevansAuthor Commented:
I was able to find and test the following solution from another forum.

capeschoolsLevel 1       
10/3/11
The answer for us was to change a setting on our firewall (WatchGuard) on the http proxy to "Allow range requests through unmodified". To be completely honest I am not really sure what the setting is for but the advice worked and as soon as that was done the YouTube app worked perfectly so I would look for something similar on our firewall.

http://productforums.google.com/forum/#!topic/youtube/4vyNLc41d34
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jmevansAuthor Commented:
The problem was occurring due to us running Antivirus scanning on our new Watchguard firewall.  We were not running AV on our previous firewall.  "Allowing range requests through unmodified" allows IOS devices to circumvent their own design/programing issues.
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