Weird Iphone problem

Posted on 2013-10-15
Medium Priority
Last Modified: 2013-10-26

Thank you for reading this.

I have a weird iphone problem.

My wife has an Iphone 4s, which was on ios5. to fix a tethering problem I upgraded it to ios 7.0.2

Everything is fine except

The phone will not send SMS to one person ... you guessed it, me.

We're in Singapore and on Singtel as our carrier.

The number on my wife's phone is hidden. to show the number you can add *31# to the front of the number when you call.

when I sms to the iphone it shows *31#<my number>, this then changes to +65 <my number>

If I sms <my number> I get not delivered.  In the list I get 'Message send failure'

Sometimes I get ICE GJ as a contact - this has been deleted.

If I search the contacts my number is not present, as I have deleted all instances of the number.

Don't want to wipe the phone if possible.

Any ideas?

Question by:FdpxAP-GJL
  • 3
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LVL 23

Expert Comment

by:Thomas Grassi
ID: 39573526
Is Imessage turned on?

Do you have an Iphone?

Author Comment

ID: 39576306
imessage turned off.

I have a Nokia Lumia 820.

If I swap the sim cards problem still occurs,
LVL 23

Expert Comment

by:Thomas Grassi
ID: 39576534
Imessage is so Iphone and ipad and Mac users can send messages to each other this just uses the data plan or wifi.
SMS or text messages use your cell plan.

Can she sms text to anyone else?

Has her Iphone 4s be modified? like hijack ?

Try unhiding her number so that you do not have to do all that just as a test see if sms text works then

Accepted Solution

FdpxAP-GJL earned 0 total points
ID: 39589707

had to wipe the phone in the end.
seemed to be a phantom contact.

phone was not hijacked.



Author Closing Comment

ID: 39602441
advised what I did to resolve the problem.

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