Import Quickbooks Pro v4 company file into Quickbooks 2014

Before I purchased QuickBooks 2014 I was told by the QuickBooks salesperson that I would be able to import my QBooks Pro v4 company file into the newest version of Qbooks.  During the import process the wizard prompted me to convert the file to the latest version.  However the wizard will not complete the conversion and import.  An error message is returned.  Is it possible to import a Qbooks v4 company file into Qbooks 2014?
ChompsAsked:
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JohnBusiness Consultant (Owner)Commented:
Generally speaking, QuickBooks will not convert across so many years. There was a change from flat file to database in that period complicating things.

I would call Intuit Sales Support back because they told you it would work. Ask them for specific instructions on getting the conversion to work.

I think you have two alternatives:

1. Find a nearby consultant who possibly might have QuickBooks back that far and see if they can convert in steps (say to 2006 then 2009 then 2012 then 2014). You might be able to do it in as few as two leaps.

2. Ask Intuit Support if they can convert it for you. They are not free, but the charge is reasonable.

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ChompsAuthor Commented:
Thank you.  I did contact Intuit Tech Support.   I was given a case number and a website to upload the quickbooks company file, so that they could do the conversion for me.

I uploaded a company file backup  .QBB, however they could not work with that and asked me to upload a .QBW file instead.
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ChompsAuthor Commented:
So far, Intuit has not charged me for the file upload and conversion.
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JohnBusiness Consultant (Owner)Commented:
@Chomps - Thanks for the update and I was happy to help.

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