blackberry voicemail doesn't work!

Posted on 2013-10-16
Medium Priority
Last Modified: 2013-10-17
My phone never goes to voice mail and is switched on in the settings, it either rings out or if off says inactive
Question by:frankbustos
LVL 14

Accepted Solution

Mike Sullivan earned 2000 total points
ID: 39577822
Hi frankbustos,

That's an issue with your mobile service provider rather than the handset. If the mobile network doesn't recognise the diverts that you are setting on the handset then calls will never get diverted to the voicemail facility. Contact your mobile service provider and ask them to activate the service and set it up correctly at their end.

Hope this helps,


Author Closing Comment

ID: 39580401
ok, thanks.  that worked.

Featured Post

The 14th Annual Expert Award Winners

The results are in! Meet the top members of our 2017 Expert Awards. Congratulations to all who qualified!

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

BlackBerry Enterprise Server (BES) 5 includes a new High Availability (HA) feature, which can be used to install a standby server that is failed over to in the event of maintenance or a disaster. This can be setup for auto failover, or simply used t…
1) Find the ~3’ USB cable and plug the small end into the BlackBerry. 2) Take the larger rectangle end of the USB cable and plug it into an available USB port on your laptop. (Note: Make sure your laptop is started up before you plug in your Blac…
Watch the video to know the simple way to remove or recover or reset lost or forgotten passwords of Outlook PST file. With Kernel Outlook Password Recovery tool such operation is very easy to perform. It is a freeware with limitation to use with 500…
Did you know PowerShell can save you time with SaaS platforms? Simply leverage RESTfulAPIs to build your own PowerShell modules. These will kill repetitive tickets and tabs, using the command Invoke-RestMethod. Tune into this webinar to learn how…

624 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question