blackberry voicemail doesn't work!

My phone never goes to voice mail and is switched on in the settings, it either rings out or if off says inactive
frankbustosAsked:
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Mike SullivanDirectorCommented:
Hi frankbustos,

That's an issue with your mobile service provider rather than the handset. If the mobile network doesn't recognise the diverts that you are setting on the handset then calls will never get diverted to the voicemail facility. Contact your mobile service provider and ask them to activate the service and set it up correctly at their end.

Hope this helps,

Mike
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frankbustosAuthor Commented:
ok, thanks.  that worked.
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