ddotson
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Outlook Anywhere not working for one AD site
Hello:
We are transitioning from Exchange 2007 to 2010. We have 1 AD domain and 4 AD sites. Each site has Exchange installed. The larger sites have the roles separated, with the smaller sites combining CAS and Hub. I have one small site that Outlook Anywhere does not work from outside of the network. I have confirmed that OA works inside, as well as TCP working both inside and out (via VPN).
I have checked the log files and cannot find any problems. I have tried disabling OA, uninstalling RPC-Proxy, removing IIS directories, reboot, etc etc several times. It didn't help. I have been all over testexchangeconnectivity.c
I'm not sure what to do next. Maybe I'm looking at the wrong thing? Not CAS? I can move mailboxes from this site to other sites and connect just fine. Not sure what to do.
Thanks in Advance-
Dan
We are transitioning from Exchange 2007 to 2010. We have 1 AD domain and 4 AD sites. Each site has Exchange installed. The larger sites have the roles separated, with the smaller sites combining CAS and Hub. I have one small site that Outlook Anywhere does not work from outside of the network. I have confirmed that OA works inside, as well as TCP working both inside and out (via VPN).
I have checked the log files and cannot find any problems. I have tried disabling OA, uninstalling RPC-Proxy, removing IIS directories, reboot, etc etc several times. It didn't help. I have been all over testexchangeconnectivity.c
I'm not sure what to do next. Maybe I'm looking at the wrong thing? Not CAS? I can move mailboxes from this site to other sites and connect just fine. Not sure what to do.
Thanks in Advance-
Dan
ASKER
The 2007 CAS servers are using "legacy.company.com". Each site still has 2007 in production, and they are working properly.
There is not a load balancer, however, I did configure a CAS array (with 1 CAS server).
There is not a load balancer, however, I did configure a CAS array (with 1 CAS server).
The CAS array is not an issue here, this explains: http://blogs.technet.com/b/exchange/archive/2012/03/23/demystifying-the-cas-array-object-part-1.aspx
As for the site were the outlook anywhere dose not work, is it an internet facing site?, have you applied SP2RU3? if yes here is a scenario that can help:
http://support.microsoft.com/kb/2725008
Here is an article that describes how to generate an outlook anywhere report(also a script)
http://gsexdev.blogspot.ro/2010/02/outlook-anywhere-logon-report.html
As for the site were the outlook anywhere dose not work, is it an internet facing site?, have you applied SP2RU3? if yes here is a scenario that can help:
http://support.microsoft.com/kb/2725008
Here is an article that describes how to generate an outlook anywhere report(also a script)
http://gsexdev.blogspot.ro/2010/02/outlook-anywhere-logon-report.html
ASKER
I removed the CAS array and it started working. I then re-enabled the CAS array, moved the mailbox to another site and then back. It seems to be working. I discovered that I didn't setup a CAS array for another similar site. I set that up and I am having the exact same problems. I've followed the guides on how to setup a CAS array after the database has been created. I've moved my test users away from the database and then back. Still doesn't work.
We are running SP3, RU2. I read through the support article about disabling OA for non-internet facing sites. I don't know if that applies to us, however, I tried it anyway. Didn't seem to help at all.
I looked at your third suggestion. I ran the script, but I don't know which log file to run it against. The author doesn't really say what log file to run it against.
I may try removing the array from the second site and re-adding it... Seems kludgy. What do you think?
We are running SP3, RU2. I read through the support article about disabling OA for non-internet facing sites. I don't know if that applies to us, however, I tried it anyway. Didn't seem to help at all.
I looked at your third suggestion. I ran the script, but I don't know which log file to run it against. The author doesn't really say what log file to run it against.
I may try removing the array from the second site and re-adding it... Seems kludgy. What do you think?
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ASKER
Resolved it myself.
Did you do the above? If yes, is there any hardware load balancer in that site?