Toshiba Satellite U845W-S400

Posted on 2013-10-16
Medium Priority
Last Modified: 2013-11-25
I had a virus ran malwareabytes and went to reboot and now all I get is A symbol in top the left hand corner. I waited for 20 minutes and nothing happened. Did my hard drive die?
Question by:dawn1993
1 Comment
LVL 93

Accepted Solution

nobus earned 2000 total points
ID: 39579046
that is not sure
can you still boot into safe mode?  tap the F8 during boot repeatedly
you can also run a disk diagnostic from the UBCD :
Hardware diagnostic CD    UBCD
 i suggest the UBCD  to run some diags first - to be sure about the basics
go to the download page, scroll down to the mirror section, and  click on a mirror to start the download
Download the UBCD and make the cd   <<==on a WORKING PC, and boot the problem PC from it
Here 2 links, one to the general site, and a direct link to the download

since the downloaded file is an ISO file, you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/

If you want also the Ram tested - run memtest86+ at least 1 full pass,  - you should have NO errors!
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive)  from the HDD section -  long or advanced diag !  (runs at least for30 minutes)

http://www.ultimatebootcd.com/                        ultimate boot cd
http://www.ultimatebootcd.com/download.html             download page

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