HP Proliant 380 G6. OS - server 2003. Backup software - BE12 SP5
I have two backup jobs scheduled on my server. Both back up the same data.
1 - Backup to disk (Full backup daily). This gets backed up to the local server.
2. Tape backup (once a week full).
The disk backup runs successfully but the tape backup when run manually (or on the schedule) fails with the following error - Final error - 0x00084ed - A hardware error occured.
Under 'errors' - An unknown error occured on device HP1
Storage device 'HP 1' reported an error on a request to write data to media. The request could not be performed because of an I/O device error.
The HP SCSI external tape drive show in device manager under tape drives
The device is online in Backup exec and the blank tape shows under media label, etc The test job runs successfully also. I have swapped tapes/erased tapes but the problem continues.
The job runs for around 10 seconds and then fails. I have re-installed the the drivers also.....
I read online that the HP insight agent may be causing a SCSI conflict???
What could be causing this job to fail?