535 Authentication Error

Hi

I am currently trying to set up the software "Advanced Email Parser - Workstation Edition" to send out emails from one of my GoDaddy accounts however I keep getting a 535 Authentication Failed error.

I have tried calling GoDaddy support who were as much help as a chocolate fireguard.

->: Connecting...
<-: 220 p3plsmtpa08-02.prod.phx3.secureserver.net  ESMTP
->: EHLO
<-: 250-p3plsmtpa08-02.prod.phx3.secureserver.net hello ["My IP"], secureserver.net
    250-HELP
    250-AUTH LOGIN PLAIN
    250-SIZE 31457280
    250-PIPELINING
    250-8BITMIME
    250 OK
->: AUTH
<-: 334 VXNlcm5hbWU6
->: LOGIN
<-: 334 UGFzc3dvcmQ6
->: PASSWORD
<-: 535 Authentication Failed for "My Email"
Action Result: Failed 

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Normally I have to use SMTPout.europe.secureserver.net but when I try it, it fails straight away:

<-: 220 n1plout04-01.prod.ams1.secureserver.net ESMTP
->: EHLO
<-: 250-n1plout04-01.prod.ams1.secureserver.net
Action Result: Failed

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I have tried Relay-hosting (I am assuming this is for emails on my hosting server only) as I get the following error:

->: Connecting...
<-: 220 smtpout16-02.prod.mesa1.secureserver.net ESMTP 
->: EHLO
<-: 250-smtpout16-02.prod.mesa1.secureserver.net 
    250-PIPELINING
    250 8BITMIME
->: MAIL FROM
<-: 250 ok
->: RCPT TO
<-: 553 sorry, relaying denied from your location [MyIP] (#5.7.1)
Action Result: Failed

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Does anyone know how to get round this issue?

Thanks in advance.
TPLLimitedAsked:
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arnoldCommented:
Double check the account you are using has relay rights.

Since you are using auth plain, the format is a base64 encoded username and then the same for the password, an alternative is to have username and password base64 encoded and passed with auth plain base64_encoded_username_password

What programming language are you using?
0
TPLLimitedAuthor Commented:
Go Daddy do not support this so have got round by using a Third Party SMTP provider
0

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TPLLimitedAuthor Commented:
I've requested that this question be closed as follows:

Accepted answer: 0 points for TPLLimited's comment #a39611855

for the following reason:

Go daddy dont support
0
arnoldCommented:
The instructions provided were presumably used to work with the new SMTP provider.

Please consider awarding me some points as I am not responsible for your existing not supporting/providing this service.
0
arnoldCommented:
I'll await the asker's response on whether the information provided helped setup the configuration with the third party smtp provider.
0
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