Link to home
Start Free TrialLog in
Avatar of PAULADAMSJR
PAULADAMSJRFlag for United States of America

asked on

Unable to check out document in Sharepoint 2010

We have recently had a problem checking out documents from SharePoint 2010 in IE. After clicking OK in the dialogue box that pops up when attempting to check out, we are getting this message:


THE DOCUMENT COULD NOT BE CHECKED OUT. YOU MAY NOT HAVE PERMISSION TO CHECK OUT THE DOCUMENT OR IT IS ALREADY CHECKED OUT AND LOCKED FOR EDITING BY ANOTHER USER.

and wondering if anyone knows what is going on. We CAN check out in other browsers. We also had a problem with some of the buttons not working in SharePoint, but we found a workaround by switching to IE8 browser mode (any clue on what the deal is there as well?), however, the checkout does not work there either.

Any help would be greatly appreciated.
Avatar of ZamZ0
ZamZ0

Couple of things to try:

Make sure the SharePoint site is in Trusted Sites, try setting the security level on Trusted Sites to low to see if that has any affect.

Make sure the addon (in IE tools- internet options - programs - manage add-ons) for Office Document Cache Handler is enabled.

MS Hotfix:

http://support.microsoft.com/kb/2661910
ASKER CERTIFIED SOLUTION
Avatar of Justin Smith
Justin Smith
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of PAULADAMSJR

ASKER

Hi ACH1LLES, I have tried both...