• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 255
  • Last Modified:

Problem in Outlook Exchange

Hello Experts

I have Microsoft Oulook 2007 and configured with Exchange server. Suddenly i could see that all the emails in my outlook disappeared and cannot see those emails in any folder. Neither in ARCHIVE folder also.

I have kept the .ost file in scanning. The scanning is also not progressing. Can i cancel the scanning or is it risky to loose the emails if i stop scanning.

Please suggest solution to this problem.
Hiren Lapsiwala
Hiren Lapsiwala
6 Solutions
The .ost file is only a cache of your Exchange mailbox. Try to check throw OWA is messages are visbles. If it is the case, just remove the .ost to create a new one
What version of Exchange?

The .ost is just a cached copy of what is on the server; it sounds like it might be more of an Outlook client issue. Can you connect to OWA to see the mailbox and messages?

If so, and everything is there, then I would just try recreating the Outlook profile.

I am not sure what you mean by "kept the .ost in scanning".
Hiren LapsiwalaManager - Information TechnologyAuthor Commented:
Where can i find this throw OWA. I didnt understand. Can you please explain in detail.

Thank you
Easily manage email signatures in Office 365

Managing email signatures in Office 365 can be a challenging task if you don't have the right tool. CodeTwo Email Signatures for Office 365 will help you implement a unified email signature look, no matter what email client is used by users. Test it for free!

You connect to Exchange with Outlook, but you certainly can connect with Outlook Web Access with a Web Browser. Ask your messaging administrator the URL
OWA is Outlook web access. It is a web portal which allows you to use a browser as your client. You should contact the server admin or host to find out the URL.

It is often something like: https://server.domain.com/OWA
Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Yes you can cancel the scanning and even with new Profile you can check

- Rancy
Just try to find your mailbox server name and your domain and type that in below url link and open that in web browser

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free tool for managing users' photos in Office 365

Easily upload multiple users’ photos to Office 365. Manage them with an intuitive GUI and use handy built-in cropping and resizing options. Link photos with users based on Azure AD attributes. Free tool!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now