nfinorthit
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MS Office 2010 aborts installation on Windows 7
Fresh install of Windows 7 64-bit using Dell's CD. All windows updates are current. MS Office 2010 Pro installation aborts with error details I'm posting below:
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Description:
Microsoft Office Professional Plus 2010 setup did not complete successfully. We are sorry for the inconvenience.
Problem signature:
Problem Event Name: Office12Setup
Problem Signature 01: {10140000-0F00-0000-0000-- 0000000FF1 CE}
Problem Signature 02: 14.0.4755.1000
Problem Signature 03: X
Problem Signature 04: UnexpectedError
Problem Signature 05: ProPlus.WW\Office64WW.xml
Problem Signature 06: X
Problem Signature 07: X
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
LCID: 1033
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\ erofflps.t xt
----------------------
Description:
Microsoft Office Professional Plus 2010 setup did not complete successfully. We are sorry for the inconvenience.
Problem signature:
Problem Event Name: Office12Setup
Problem Signature 01: {10140000-0F00-0000-0000--
Problem Signature 02: 14.0.4755.1000
Problem Signature 03: X
Problem Signature 04: UnexpectedError
Problem Signature 05: ProPlus.WW\Office64WW.xml
Problem Signature 06: X
Problem Signature 07: X
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
LCID: 1033
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\
ASKER
Thanks thinkspacesolutions. MS FixIt didn't work. I tried running installation directly from CD as opposed to from the network, but the issue remains
Is there any other MS Office products installed, previous versions perhaps? Such as Visio 2003, Project 2007, etc?
ASKER
The only MS products listed are .NET 4 Framework Client profile and MS Silverlight.
ASKER CERTIFIED SOLUTION
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ASKER
I am accepting a solution because it explains what caused the issue. Removing the cause did eliminate the issue. The solution was indeed found by myself.
FixIt for Office 2010