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lwright

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Outlook continues to prompt for credentials after your domain password changes

Users are getting popups asking for password. Used KB #2762344  for Windows 7 clients but XP does not have the Credential Manager.
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Nick Rhode
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you can type in the run command:  control userpasswords2

look for managed passwords
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lwright

ASKER

Works on windows 7 but not a response in windows XP.
That is where xp stores saved passwords.

Start > Run > type: control userpasswords2 > Advanced Tab > Manage Passwords
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once you find them what do you do?
I have seen this prompt happen when the password change did not get replicated to the Exchange server. When that happened to me, I logged into OWA, got prompted for the password change, and changed it there.
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Nick Rhode
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