lwright
asked on
Outlook continues to prompt for credentials after your domain password changes
Users are getting popups asking for password. Used KB #2762344 for Windows 7 clients but XP does not have the Credential Manager.
ASKER
Works on windows 7 but not a response in windows XP.
That is where xp stores saved passwords.
Start > Run > type: control userpasswords2 > Advanced Tab > Manage Passwords
Start > Run > type: control userpasswords2 > Advanced Tab > Manage Passwords
ASKER
once you find them what do you do?
I have seen this prompt happen when the password change did not get replicated to the Exchange server. When that happened to me, I logged into OWA, got prompted for the password change, and changed it there.
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look for managed passwords