DEVICES & PRINTERS problems
Completed a Clean Install of Windows 7 Pro (64) on a laptop (Name: PC-2). Everything appears to be functioning; but, under "DEVICES & PRINTERS" there are 2 issues:
[1] an Icon of the laptop (PC-2) is displayed with a troubleshooting triangle. Upon investigating, there is an eject button which seems to refer to the DVD on the laptop. I don't know what is going on here?!
[2] There is an unknown icon displaying "keyboard_filter_01 (AFAIK) which has to do with HP products. To my knowledge, there are absolutely NO products from HP on this laptop. I have no idea where this is coming from or how to get rid of this.
Please! Help me find out "What is this?" and a way to resolve this (remove the 2 icons)?!
I appreciate your help! Thank You. GadgetDude
PC2-Laptop-Problems.jpg
[1] an Icon of the laptop (PC-2) is displayed with a troubleshooting triangle. Upon investigating, there is an eject button which seems to refer to the DVD on the laptop. I don't know what is going on here?!
[2] There is an unknown icon displaying "keyboard_filter_01 (AFAIK) which has to do with HP products. To my knowledge, there are absolutely NO products from HP on this laptop. I have no idea where this is coming from or how to get rid of this.
Please! Help me find out "What is this?" and a way to resolve this (remove the 2 icons)?!
I appreciate your help! Thank You. GadgetDude
PC2-Laptop-Problems.jpg
According to what you described and the screenshot. POssibly you have a keylogger installed on your machine whether you know or not. Exclamation mark on the PC icon usually refers to driver/s that needs to be installed. If you go to device manager you will see the same icon on some device/s. You said this is a clean installation.
Q1: Does your installation media was original or downloaded from somewhere possibly not safe?
Q2: After Windows 7 installation complete and see the desktop, did you install the drivers?
Q1: Does your installation media was original or downloaded from somewhere possibly not safe?
Q2: After Windows 7 installation complete and see the desktop, did you install the drivers?
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As for the PC is it needing a disc in the drive to write something? What is the specific message when using troubleshoot.