Install Shield 2010 ver 16

I have tried to add a folder + sub folder to the Program Files folder and it looks OK.

Added the files to the folder and ir shows all OK, but when I do the install the new folder is missing.

Without it I can't view charts

Attached what I've done
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

weephAuthor Commented:
I should have mentioned that if I do an install and then manually copy the folders into Program Files it works.
Vadim RappCommented:
Looking at the detailed log of the installation should tell how it happens.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
weephAuthor Commented:
Thanks for that.  Did that and saw that I should have added the folders in Project Assistant.  Did that and all OK.  You are fantastic
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.