Windows 8 Update issue

I am trying to find a tool that is free that will enable me to repair my installation of windows 8.  I cant do the in build refresh as it says there are some files missing and I need the installation media.  

I Have inserted the media but no joy.  I also cant access the store.

Any ideas?
ProjNetAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Steven HarrisPresidentCommented:
I cant do the in build refresh as it says there are some files missing and I need the installation media.  

I Have inserted the media but no joy.

Are you running this an administrator?  You must be signed in as an administrator to be able to do a repair install of Windows 8.

Head over to the EightForums for a guided walkthrough, that includes ISO links if you want to try using something other than your original media.
0
JohnBusiness Consultant (Owner)Commented:
If Refresh will not work (I have used Refresh myself), then you need to get Recovery DVD's from the computer manufacturer to reinstall Windows.

If possible, you can get Ultimate Boot CD, boot and recover your data onto a USB key. Alternately, put the drive in a carrier and recover the data on another computer.

Then proceed with Recovery DVD's and reimage the machine.  There may be a charge for recovery DVD's but it should be modest.

... Thinkpads_User
0
ProjNetAuthor Commented:
Thanks for this,  however I can confirm that I am running as a admin,  however it appears my windows is corrupted hence the repair I need.  

I know I can reinstall windows I don't want to have to do this only as a last resort.
0
JohnBusiness Consultant (Owner)Commented:
Windows Refresh is a very vigorous repair. As far I as I know from my Windows 8 experience, it is the last resort before a reinstall.

.... Thinkpads_User
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
JohnBusiness Consultant (Owner)Commented:
@ProjNet - I know Refresh is a last resort option but that was really all the only option here.  Thanks.

... Thinkpads_User
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 8

From novice to tech pro — start learning today.