Merge/Copy mailbox from Recovery Storage Group only partially completes

Posted on 2013-10-20
Medium Priority
Last Modified: 2013-11-02
Using the Exchange 2007 Toolbox utility, we are trying to merge/copy mailboxes from a successfully restored Recovery Storage Group.  We successfully ran a merge on test users, so we then performed a batch merge on 5 users at once.  3 users completed successfully.  2 users, which have very large mailboxes, got about 6 GB of data restored.  Then the job quit, but it didn't even mention the 2 large mailboxes.  No error.  Nothing.  The report just says 3 users completed successfully.  

We are running the merge again, over one of the large mailboxes, hoping that the restore will pick up where it left off.  20 minutes into the job, the item count has not increased yet.  Can anyone offer advice here?  Is there a max restore cap per mailbox?  

Question by:cuiinc
  • 3
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 39587542
If it didnt report failure maybe it was in Process.. was the count increasing if you killed ?
What is the Quota set on the Mailbox Database or user if any ?

- Rancy

Author Comment

ID: 39588594
The merge-job wasn't in process because (a) it showed a Job Complete screen, as opposed to a status bar, and (b) I had been continually monitoring the mailbox sizes through Exchange Mgmt Console, watching them slowly increase as the merge-job progressed.  This abruptly stopped when the job stopped, as expected.

There aren't any quotas set on the Mailbox Database or users.  

We are really stumped on this one.  We actually ran a merge-job AGAIN, overtop a mailbox that had only partially restored.  Again, after several hours, the job completed.  It had added more data, but still not all of it.  


Accepted Solution

cuiinc earned 0 total points
ID: 39603320
Since no one has any comments on this, I suppose I'll close the question.  

We were slowly able to restore/merge most of the data to mailboxes from our RSG, but only after running the merge 2-3 times per mailbox.

Author Closing Comment

ID: 39618552
no solution provided

Featured Post

Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

This article explains how to move an Exchange 2013/2016 mailbox database and logs to a different drive.
Configure external lookups on for external mail flow on Exchange 2013 and Exchange 2016.
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

627 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question