HP Laptop - Exception ESocket Error

Posted on 2013-10-21
Medium Priority
Last Modified: 2013-10-26
Laptop cannot get onto the network with either ethernet or wifi. Have tried to reset the Winsock but it seems to fail. The full error is: Exception ESocketError in module WSHelper.exe at 000F028B. WSACleanup.

Machine is Windows 7 Home Premium SP1
Question by:Todger66
  • 3

Author Comment

ID: 39587340
I am thinking the HDD may be at fault.
LVL 88

Expert Comment

ID: 39587370
Test the HD using the manufacturer's diagnostic utility. Also run memtest86+. You'll find both of those tools on the UBCD:


If the HD is fine, or if the diagnostic tool was able to correct errors and it is fine after that, start windows again and run a chkdsk /f /r on all it's drive-letters. After that check if the problem persists. Also re-install all the PC's drivers which you can download from the HP site, make sure you start with the chipset drivers if they are available, reboot, then install the others.

You can also test the PC's functionality by booting it with a Linux LiveCD, like Linux Mint Mate, or Zorin OS, both of which are very complete and easy to use:


Accepted Solution

Todger66 earned 0 total points
ID: 39589796
Laptop full of virus activity. DHCP was hung on "Starting" in services. This machine had an Internet Security product called Comodo. Once I uninstalled it, reset the Winsock (had to elevate the command prompt) restarted it and the network came up.

Author Closing Comment

ID: 39602461
Thanks for the comments guys. I ended up fixing this myself. A combination of AVG Rescue Disk, Winsock Reset and removing Comodo Internet Security. It sorted out the DHCP hanging in the services module therefore allowing the network to work.

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