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Dell Optiplex 7010 desktop audio stuttering

I work at a medical pathology lab and we have pathologists who record their dictations of medical findings for our transcription staff who then committ those recordings to a harcopy pathology report.

We recently got some Dell optiplex 7010's and they are running XP Pro 32-bit so our main laboratory application will work correctly. They in the process of releasing o WIndows 7 version.

I updated the audio driver from the Dell site (10-16-13 release) but this did not work. I have logged on to several different user profiles on this computer and its still the same stuttering audio.

I tried disabling the Hyperthreading in the BIOS. I have not tried disabling any cores.

I wondered if anyone has encountered this issue that might provide information as to the resolution, if any, to save some time. The sound card is embedded on the mainboard.

Thanks for taking the time to read this and for sending any information my way.

Best regards,

Jim K.
Incyte Diagnostics IT
Spokane, WA

ASKER CERTIFIED SOLUTION

Shane McKeown

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SOLUTION

rindi

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ASKER

Forgot about the diags in Dells. As far as installing Win7 with XP Mode, we have done that on other computers and failing a solution for this, that will probably the next thing I do.

Thanks for the help and information!