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oitnate

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Canon C1030if - Using Windows Scan and Fax wizard w/ Canon ScanGear

I have a client who has a Canon IR C1030if Color copier. They run an insurance agency and have opted to use Canon ScanGear to scan documents into their computer as well as to their insurance agency web interface. The web interface accepts scans just fine but when I try to create a new scan from Windows Scan & Fax wizard (On Windows 7) it says that there is no scanner installed.
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David L. Hansen
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Ok.  What has changed?  Are you using the Windows wizard now because the Canon software won't work?  Is the client moving to Win 7 and you are helping them?  I'm not sure why the Windows wizard is being used at all, based on the first couple of sentences you posted.  Would you mind giving us a bit more info....thank you.
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Joe Winograd
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