Missing options in Exchange Management Console Exchange 2010 on SBS2011

Posted on 2013-10-21
Medium Priority
Last Modified: 2016-10-04
I am in process of finishing moving from SBS 2003 to SBS 2011.
Not an upgrade but rather new installation and data transfer only.

All worked fine until I noticed that when i try to open Exchange Management Console I can not see all of the options as I used to.

It is a SBS2011 so I am using just one admin account that was used to setup everything including exchange.

I did not change passwords or anything of that sort - restarted the server, still nothing.
The username works fine with everything else.

Only thing I can think of was that I tried the to import from .pst files using cmdlet "New-MailboxImportRequest"

It worked with small pst file but it stopped in the middle on large (20GB) pst file.
after several retries i decided to do import manually with Outlook.

Now when I try to run the cmdlet "New-MailboxImportRequest" the Exchange Management shell tells me that it is not recognized cmdlet.
I can't manage with Exchange Management Console either.

Any ideas?

Question by:pyotrek
  • 2
LVL 15

Expert Comment

by:Skyler Kincaid
ID: 39589848
It sounds like you are having an issue with one of the services for Exchange. My guess would be that the shell and the management console are not connecting correctly. Are you able to see the databases mounted from the management console?

Have you verified that all the Exchange services are running and start without errors? The best place to start gathering hints would be the event logs on the server. You will probably see a ton related to Exchange if you are having these kind of issues.

Accepted Solution

pyotrek earned 0 total points
ID: 39589862

When importing emails from .pst files I have saved multiple login credentials (to authenticate as differentr users)
Turned out that I had to clear Windows Credential Vault (in Control Panel) and everything started to work again.

Just to clear that up - services were running, no significant errors in logs, I was able to create users with SBS2011 console (which created mailboxes etc.)

.... but I was completely locked out form Exchange Management Console and Shell. BPR was telling me that Policies and roles are not in place...crazy black magic stuff.

Author Closing Comment

ID: 39635448
Please close this question - found solution myself and described it in my post

Expert Comment

by:Bryan Fritz
ID: 41828335
Thanks for this Post. I had somehow changed my windows credentials to one of my secondary email accounts and exchange management console wouldn't let me create new mailboxes. Noticing that my mail login credentials with admin access were not in the credential storage, I added them back in and reopened exchange management console and I can create mailboxes again.

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