Tandberg 8660-RDX - Unknown device issue

Hello,

On SBS 2011 we pluged in a Tandberg 8660 RDX device. However in the device managed it shows as unknown USB device. Windows update could not find any drivers for it. I installed all avaible applications from Tandberg website - they does not help at all. Also no driver is avaible there.


Any ideas, please ?

Thank you,
goliveukAsked:
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Sajid Shaik MSr. System AdminCommented:
Greetings,

did u check the compatibility of USB card ....  connect with USB -3

check this link - still any query contact ...

http://www.tandbergdata.com/knowledge-base/index.cfm/rdx-quikstor-usb-30-hba-compatibility-listing/
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Cris HannaSr IT Support EngineerCommented:
Is your plan to use this for native SBS backup and does this unit use "cartridges" that you swap?  If so, even if you find drivers for it, SBS will not see it as an acceptable destination for backups.
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goliveukAuthor Commented:
We are planning to use it with Backup Exec 2010. However we for the moment, we just want to see it installed :)
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