Disapering shortcuts and icons from desktop

Have a customer with 20 Win7 x64 pc's.
5-6 of these looses their shortcuts every now and then.
It's not unused icons that end up in a folder on the desktop.
It's icons they use every day.
Their solution so far has been to copy them all to a folder and just copy them out to the desktop every time they og MIA..

Have tried making a bat file with following text based on a tip.
taskkill /F /IM explorer.exe
cd /d %userprofile%\AppData\Local
attrib –h IconCache.db
del IconCache.db
start Explorer

No Luck..

It's a Win 2008r2 server and computers are in domian but no centralized profiles (roaming profiles)

Any ideas?
Tore JacobsenSystem adminstratorAsked:
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Sounds like their roaming profiles are not being saved correctly or the users are not logging off correctly (for example, a power surge, or they cut power to the outlet their computer is plugged into, or they force the computer to shut down by holding down the power button (instead of selecting 'Shut Down' or 'Log Off' from the Start menu)

Check the event log on each workstation and that will usually tell you what happened. The most common issues are:

1. Incorrect permissions set on the user's profile folder (on the server)
2. Not enough space on the server to hold the user's entire profile
3. File paths are too long
4. Due to some sort of corruption, the user's profile is not loading. Therefore when they log off, all of their settings are lost (which includes icons on their desktop)
5. Is the user sure they are logging into their DOMAIN account and not a local account? (At the login screen, make sure the domain is selected from the drop-down list)

As a test:
1. Log into one of the workstations. (Be sure to log in as the domain user)
2. Watch the bottom right corner of the task bar to make sure you don't see any pop-up error messages. (If so, that's your problem. Check the event log on that computer for more details).
3. When the user profile is fully loaded and you are at the desktop, place some files and folders on the desktop
4. Click on the Start menu and select 'Log Off'
5. Watch the task bar for any error messages. (Again, if you see an error message, check the Event Log after you log back in)
6. Next... if you have access to the server where the user's roaming profile is saved, open that folder, look in 'Desktop' and see if the files and folders you just placed on the desktop are there.
7. Log back into the user's workstation using the same domain account.

Are your files and folders still there? If so, then the profile had saved correctly.
If your files and folders are gone, that means the profile was not saved when you logged off. Again, check the Event Log on that computer for more info.

It's also possible the user profile is corrupt or there is a problem with the registry. But try the above steps first.
Sajid Shaik MSr. System AdminCommented:
start - settings-control panel- administrative tools- Task Scheduler-task scheduler Library - Microsoft-Windows-Diagnosis (double click it and check the history)

and check the Trigger ...  if its happening the triggered schedule..


disable this schedule...

any thing else.. then please check the following guide..


all the best
Tore JacobsenSystem adminstratorAuthor Commented:
As stated they don't use roaming profiles.
"It's a Win 2008r2 server and computers are in domian but no centralized profiles (roaming profiles)"

It appears that only shortcuts they have put on the desktop themselfes are disapering.
Not Word\ Excel and other shortcuts that are created during installation of programs.
Shurtcuts to folders on shares and server based programs
You could try disabling  System Maintenance.

Control Panel\All Control Panel Items\Troubleshooting\System and Security
Click on System Maintenance.  Run as Admin.

System Maintenance is described here

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