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USB device can not be installed

Hi,

When I plug in any "new" usb device (mouse and keyboard are working now), it will take forever trying to install the driver then come back saying failed.  

I have tried from power off and unplug the power core to this http://support.microsoft.com/kb/953691

none of them works, any ideas?  thx

I am using win 7 x64
0
mcrmg
Asked:
mcrmg
1 Solution
 
helpfinderIT ConsultantCommented:
check folder
C:\Windows\INF
and if there are files USBSTOR.inf and USBSTOR.pnf. If the are not, check folder:
C:\windows\System32\DriverStore\FileRepository\usbstor.inf_x86_neutral_xyz
and copy them into INF folder. Reboot you machine and check if it will work

Also System restore can be helpful, but I am a not a big fan of windows system restore :)
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John HurstBusiness Consultant (Owner)Commented:
Also run System File Checker to see if can correct needed system files. Run SFC /SCANNOW and allow to complete. Restart and test.

.... Thinkpads_User
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mcrmgAuthor Commented:
okay, it is better now   lol


I tried both use flash drivers, they picked up right away.  When I tried the mini sd card with card reader, it just sits there, even if "scan hardware"

Also, when I tried the web cam, it has "searching preconfigured driver folder" popped up and running forever....thx
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mcrmgAuthor Commented:
this is the error when I tried webcam...thx
cam.jpg
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helpfinderIT ConsultantCommented:
I assume device will appear in Device manager with yellow exclamation - you can try to download driver from manufacturer page (if any) and install manually

Also if copying USBSTOR files did help you partially you can try with usbvideo.inf and usbvideo.pnf from:
C:\windows\System32\DriverStore\FileRepository\usbvideo.inf_x86_neutral_xyz

If you will find more and more problems, maybe you should consider backup your data and reinstall whole OS which will fix all problems at once
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nobusCommented:
if it worked before - try a system restore to a date it was ok
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