Solved

Windows 7 - stuck in welcome screen

Posted on 2013-10-22
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Last Modified: 2016-11-23
Hi,
I have windows 7 running in my DELL laptop but sundden today its stopped to work...

It just hangs at the Welcome Screen when I try to log with my user.

I can startup in Safe Mode but not in the Safe Mode with Networking (I get the same issue - hangs at the welcome screen of windows)

I have already tried to desabled all non-microsoft services aand startup programs in the safe mode and restarted but go the same issue...

Any suggestion?

It seems to be something with networking maybe?

Tks,
Joao
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Question by:joaotelles
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Author Comment

by:joaotelles
ID: 39590767
I have Mcafee antivirus.. Can it be the cause?
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Author Comment

by:joaotelles
ID: 39590770
Tried to log as diferent user but still no luck
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LVL 22

Expert Comment

by:Adam Leinss
ID: 39590797
If you tap the F8 key at startup, you should be able to pick Windows Recovery Environment and do a System Restore to a few days ago.
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Accepted Solution

by:
joaotelles earned 0 total points
ID: 39590833
I disabled the wireless before the startup and it worked..

Tks for the help.
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Author Closing Comment

by:joaotelles
ID: 39603577
Tks for all the help.
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