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SBS 2008 Remote Login Strange Problem.

Posted on 2013-10-22
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Last Modified: 2014-03-27
Hi Experts.

I am having difficulty using the web interface to one of the server local sbs 2008 clients. IE. connecting to a server managed PC from a remote location using Remote Web Workplace.

The problem first presented itself by showing the client pc to be offline through the sbs console. I remedied this by changing the name of the client pc and reconnecting it to the network.

Now I have a different problem with the same pc, If I try to remote connect to it as the administrator I get a connection to the server instead of the client ?

Thanks,

             Chris Coleman.
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Question by:ChrisColeman
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Assisted Solution

by:Jaroslav Latal
Jaroslav Latal earned 250 total points
ID: 39590819
Hi Chris,
what is the ipconfig of that client computer? Is it from DHCP?

Jarda
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Assisted Solution

by:VirastaR
VirastaR earned 250 total points
ID: 39591067
Hi,

Can you cross-check whether Remote Web Workplace is configured as recommended below first?

SBS 2008: Introduction to Remote Web Workplace
http://blogs.technet.com/b/sbs/archive/2009/06/25/sbs-2008-introduction-to-remote-web-workplace.aspx

or else try this

Troubleshooting Remote Web Workplace
http://technet.microsoft.com/en-us/library/cc816570(v=ws.10).aspx

Hope that helps :)
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Accepted Solution

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ChrisColeman earned 0 total points
ID: 39591222
Hi Jarda,

               it is DHCP, or at least it was - Will check on-site tomorrow to see if anything has changed, although I doubt it because noone knows what DHCP is and only a couple of people have admin. access.

Chris.
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Netscaler Common Configuration How To guides

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Author Comment

by:ChrisColeman
ID: 39591236
Regarding suggestion by virastar (?), well all of the other clients seem to be working correctly, these are W7 and XP but will check the config..

Thanks, Chris Coleman.
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Author Comment

by:ChrisColeman
ID: 39613539
Hi,

     problem is unchanged but I did find this in a log -

Event Details:    
The Kerberos client received a KRB_AP_ERR_MODIFIED error from the server advance-s$. The target name used was RPCSS/ADVWKS01.advs.local. This indicates that the target server failed to decrypt the ticket provided by the client. This can occur when the target server principal name (SPN) is registered on an account other than the account the target service is using. Please ensure that the target SPN is registered on, and only registered on, the account used by the server. This error can also happen when the target service is using a different password for the target service account than what the Kerberos Key Distribution Center (KDC) has for the target service account. Please ensure that the service on the server and the KDC are both updated to use the current password. If the server name is not fully qualified, and the target domain (ADVS.LOCAL) is different from the client domain (ADVS.LOCAL), check if there are identically named server accounts in these two domains, or use the fully-qualified name to identify the server.

I'm not entirely sure what that means, but as I changed the server password actually some months ago I guess that has something to do with it, I can access the client directly from the server, it's only remote access to the client that fails?

Another problem is that I only visit the site say once / month.

Ideas ?

Thanks, ChrisColeman.
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Author Comment

by:ChrisColeman
ID: 39947548
OK, sorry - I ommited to update this ..

Well it turned out that the motherboard was 'screwed', does not sound very likely does it. But the PC was completely restalled and connecting with a new name made no difference.

Then th CD drive stopped working, replaced that - still no dice.

Finally replaced the MoBo and all good !"£$

Figure that !
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Author Closing Comment

by:ChrisColeman
ID: 39958353
Well cannot award A problem was not solved - Good try though !
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If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

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