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Sync Activesync fields on IOS that don't sync by default

As per Microsoft, there are several contact fields in Outlook that do NOT sync over to IOS or Android as per this article - http://support.microsoft.com/kb/2692134

Here is my problem... for many years my client has been using those fields and now wants to convert to an iphone.  So data in say the ISDN fields does not come over.

My question is is there a way or app to get these fields over to the iphone?  

Thanks!
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btny
Asked:
btny
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1 Solution
 
Simon Butler (Sembee)ConsultantCommented:
That is a limitation of the ActiveSync protocol.
Therefore your only option is to move those fields over to another field that is synchronised.

Simon.
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btnyAuthor Commented:
Thanks for the answer.

What about this...

Is there a way to RENAME a field in outlook to match a field that activesync DOES sync, but isnt used often?
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Simon Butler (Sembee)ConsultantCommented:
No, because the field is within the mailbox and is unique. You would have to move the content in to that field for it to be captured.

Remember ActiveSync works in most languages, so the field cannot be tied to the name of the field, it has to be the underlying "real" name, which doesn't change even if you rename it.

Simon.
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btnyAuthor Commented:
thanks
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btnyAuthor Commented:
Follow up, are there any alternatives to Activesync in an Exchange environment to be able to sync more of these contact fields?
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Simon Butler (Sembee)ConsultantCommented:
There are no alternatives to ActiveSync period - that is the only option for native sync.
Everything else sits on top of ActiveSync, so are restricted to what it makes available.

The only alternative that would do more is BES for legacy devices (so not Blackberry 10) because that makes MAPI connections. The modern BES 10 MDM uses ActiveSync for the connection to Exchange, so has the same restrictions.
You could look at Good, but I haven't sued that so no idea whether it will or not.

Simon.
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