Windows network printing slow

Posted on 2013-10-22
Medium Priority
Last Modified: 2013-10-30
I have a printer connected to the network , was also installed this printer via network to a server, this server shared this printer to all users via GPO.
This server has the role of Print manager.
I installed the latest version of the printer driver in this case is Xerox Workcentre 4260 .
And when I try to print from any user ( windows 7 , 8 ) the printing is very slow (about 2-3 minutes) .
Try installing the printer on each machine with the appropriate driver for each operating system . but it still has the same problem.

Funny thing that I observed is that when I connect using Remote Desktop , shows an additional printer , with the following name "Xerox Workcentre 4260 on srv01 (redirected 2)" and when I send to print from there , everything works fine , do not delay anything .

All this problem started after the print server is damage , and had to install again, but was given the same name and IP address .

It is necessary to mention that I tested ping, dns and all have been successful from anywhere in my network.
The print server is Windows Server 2008 R2 with SP1 and Secondary Domain Controller.

Thank you for taking the time to review this case which I have with a lot of headache .
Your help please.
Question by:soporte_synergy

Expert Comment

ID: 39591226
Remove all other printer on the server.
Except Shared printer.

Ravi Pamu
LVL 14

Expert Comment

by:Ben Hart
ID: 39591242

Author Comment

ID: 39591346
Thank you very much for your reply, I have done these steps above.
Also remove the printers and ports from cmd with printui / s / t2.
As I will discuss the problem is using the print server and connecting it directly to a client computer over the network.
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Expert Comment

by:Mike Roe
ID: 39591417
I have  a workcentre 4150 and had the same issue.  What I found was there is a harddrive in the printer that caches the print jobs and was corrupt.  I had the drive changed by a xerox authorized tech and everything went back to normal
LVL 14

Expert Comment

by:Ben Hart
ID: 39591468
Try printing directly to the printer via IP, bypassing the print server.  Install the print device locally.

Author Comment

ID: 39591557
It connects directly to the IP of the printer and the problem continues.
As I mentioned also in the detail, when I connect to a machine for "Remote desktop" printer that is created as "Xerox Workcentre 4260 on srv01 (redirected 2)" I work correctly. Why Remote Desktop that is fast and when I either local or shared is slow?

Author Comment

ID: 39594356
At times it is perceived that the impressions are sent to a normal speed, but when it comes to access printing preferences is where it gets slower. Is somewhat arbitrary, what else I can check to locate the problem?

Accepted Solution

soporte_synergy earned 0 total points
ID: 39601376
I just solve the problem. Support for xerox updated the firmware of the printer and after that everything works normally.

Author Closing Comment

ID: 39611043
The xerox support told me that the printer firmware was not updated, so that made the update.

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