Updating Dynamics CRM 2011
Posted on 2013-10-22
We are currently running Update Rollup 5 of Dynamics CRM 2011, and are starting to experience issues with users running IE 10 and Outlook 2013. I've read that there are updates which fix these issues in the more recent rollups for CRM.
I'm going to have to take the system down overnight to run these, since everyone in the office uses the system and I want to try to budget time and resources to get this done as smoothly as possible. Has anyone here run into issues with the rollup process? We have not heavily customized the system, though we do have a few custom entities etc.
My question is this: how long do the rollup processes usually take (if all goes well) and what are the risks involved in these rollups? In theory I need to go from Rollup 5 to Rollup 15.
We do have users who use the Outlook plugin, and have a sharepoint site connected with CRM if that makes any difference.
Thanks for any suggestions or best practice advice you may have.