• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 561
  • Last Modified:

AutoDiscover with ActiveSync on Mobile sometimes works, sometimes doesn't

I'm currently installing a new installation of Exchange 2013 and am running into some strange behavior with ActiveSync.  I currently have autodiscover working from every platform I've tried, but with mobile devices it's not consistent.  I seem to be able to get it to work depending on the user, and new mailboxes I create work fine.  I believe this would be a permissions issue but I'm not clear on where.  I've tried to change permissions on the user object so the Exchange server can read and modify child objects, but that's not quite fixing it.  Anyone have any suggestions where I should look?  Even comparing the differences in user perms it's not clear if there is any difference at all.

1 Solution
Have you run through https://testconnectivity.microsoft.com and checked for any errors?
ExchangeDingusAuthor Commented:
How embarrassing.  I got it figured out, the user had the wrong domain name selected in the account page of ADUC.  Thanks for setting me straight.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free tool for managing users' photos in Office 365

Easily upload multiple users’ photos to Office 365. Manage them with an intuitive GUI and use handy built-in cropping and resizing options. Link photos with users based on Azure AD attributes. Free tool!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now