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Hard Drives & Storage ,Computer Servers ,Backup & Restore Software

Posted on 2013-10-22
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Last Modified: 2013-10-24
Hello exchange expert

i just need guideline or some head-up how  to install backup symantec backup 2010 r3 on windows 2008 server for LTO tape drive hp , it seem not seeing the tape drive and
I also don't know what barcode label formatting I need to be using so I don't have to label these on symantec , i  used to backup to usb drive or nework folder, nerver deal LTO SAS
thank you,
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Question by:VN-PC view
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by:dlethe
ID: 39592599
Before doing anything make sure you actually have it hooked up right. Does the LTO show up in device manager?  If not then Symantec certainly won't see it either.

Make 100% sure you have a controller that will work with this device. Many people screw up and try to hook it up to a SAS RAID controller.  You need a non-RAID controller. (THere are a few controllers that have special pass-through drivers for such things .. so read up on what you have along with host O/S support)

This should appear as a SCSI target device in the O/S.
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by:VN-PC view
ID: 39592836
hi dlethe:

At windows- side, That part is OK , not sure on symantec when configure tape / libaries just open the case with symantec, do you have any recommend / guilde on symantec?
i read some article they mention stop encrypting on Tape etc....

Thanks dlethe
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dlethe earned 500 total points
ID: 39592893
In general, tape libraries require at least two target devices.  One per tape drive, and 1 or 2 for the robotics. The code used to control the robotics are vendor/product unique.  So you need code within any application product that speaks to libraries/autochangers to know how to control your specific make model.

So know exactly what you have and check the symantic docs, website, or support site and make sure what you have is supported.  Not only that, but if it is supported, pay attention to firmware revisions and anything the release notes might say about dipswitch or other configurable settings.
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