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Auto Archiving error in outlook 2007 or 2010

A few of our clients are getting this error within outlook 2010.
Error while archiving folder "IPM_SUBTREE" in store "Mailbox - John Doe". The file\\server\share\archive.pstcannot be opened.
What is the best course of action to rectify the error?
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Brent_1978
Asked:
Brent_1978
2 Solutions
 
Skyler KincaidNetwork/Systems EngineerCommented:
My first that is that the PST files used for archiving are corrupt. You might try running scanpst.exe on the files and see if it finds any errors.

The IPM_SUBTREE error is caused when the archiving process sees the headers in the files as corrupt or wrong and is unable to open it. You need to run the scan on them or just create a new Archive file.
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krish5musicCommented:
Hi

Have you tried to manually archive the mailbox?

Also please check the PST path and it can be accessed from another workstation?

Thanks!
Krish.
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Brent_1978Author Commented:
Thanks peoples, using both idea's fixed the issue.
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