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Recover AOL contacts on dead PC

Posted on 2013-10-22
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Last Modified: 2013-10-23
Situation:  PC with AOL 9.7 installed died.  New PC acquired and set up and data copied from HDD on old PC to new.  AOL webmail has all sent and received messages but no contacts.  

I'm surmising that the contacts, unlike the messages, were local to the PC and, therefore, still on the HDD from the dead PC.

Question:  How to recover the contacts.  Considering two ways.

(1) install AOL client software on the new PC and copy (if it is possible) the contact file from the old HDD to wherever the AOL client will want them.  

(2) get the contacts from the HDD from the dead PC to the AOL webmail.  That is, not use the AOL client software anymore.  Prefer this option, but is it possible?

Thanks for any suggestions.  Ron Hicks, Arlington VA and Washington DC
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Question by:Ronald Hicks
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Accepted Solution

by:
ecarbone earned 800 total points
ID: 39592981
try this?

1. Navigate to your OLD AOL/Organize folder.

2. Copy the files "screenname.aby" and "screenname.abi".

3. Navigate to your new AOL/Organize folder.

4. Paste the "screenname.aby" and "screenname.abi" files into this folder.

5. Restart AOL and open your Address Book.
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Author Comment

by:Ronald Hicks
ID: 39593006
To ecarbone.  Thanks.  That seems to presuppose installing the AOL client on the new PC.  Any suggestions about my second (and preferred) option, not using the AOL client and getting the contacts into the AOL webmail?
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LVL 10

Expert Comment

by:ecarbone
ID: 39593013
Not sure about that, but seems like there should be a way to do that. Have you tried contacting AOL support? Their tech support is pretty good.
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Author Closing Comment

by:Ronald Hicks
ID: 39594329
Thanks very much.
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