Solved

Citrix thin clients logging on issues

Posted on 2013-10-22
4
531 Views
Last Modified: 2014-03-17
When some users try to login to Citrix thin clients they experience the process of logging in by trying to apply profiles and policies. At the end of the process it comes back to the Ctrl+Alt+Del. As a workaround I delete or re-create user's Citrix profile or check Citrix load evaluator and if a server is displaying "default" I will logon to the server and do a gpupdate /force.

This has been going on for some time now and the numbers of affected users have been increasing by the day..

Please help!
0
Comment
Question by:adigu1t
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 25

Expert Comment

by:Coralon
ID: 39596063
What is the OS of the terminal?  Is the login/logoff problem on the Citrix server, or no the terminal itself?

Coralon
0
 

Author Comment

by:adigu1t
ID: 39596331
The OS on the terminal is Windows Embedded and the issue is on the Terminal.
0
 
LVL 25

Accepted Solution

by:
Coralon earned 500 total points
ID: 39599361
Ok, so before they try to launch anything published they are getting logged off?  (Just trying to get the details so that I'm not going down a wrong rabbit hole).

Assuming this is correct, I'd try to reimage the terminal first, to make sure it's not an issue with the OS.  If that does not work, then you have an issue with either the profiles or GPO's.   In that case, I'd set the GPO's to configure local profiles only, and eliminate the roaming profile.  That will help determine where the problem is (the profile {which will be 100% clean} or the GPO's).

Coralon
0
 

Author Comment

by:adigu1t
ID: 39934494
Yes, this fixed the issue
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Background Information Recently I have fixed file server permission issues for one of my client. The client has 1800 users and one Windows Server 2008 R2 domain joined file server with 12 TB of data, 250+ shared folders and the folder structure i…
New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…
Suggested Courses

630 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question