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Citrix thin clients logging on issues

Posted on 2013-10-22
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Last Modified: 2014-03-17
When some users try to login to Citrix thin clients they experience the process of logging in by trying to apply profiles and policies. At the end of the process it comes back to the Ctrl+Alt+Del. As a workaround I delete or re-create user's Citrix profile or check Citrix load evaluator and if a server is displaying "default" I will logon to the server and do a gpupdate /force.

This has been going on for some time now and the numbers of affected users have been increasing by the day..

Please help!
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Question by:adigu1t
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4 Comments
 
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Expert Comment

by:Coralon
ID: 39596063
What is the OS of the terminal?  Is the login/logoff problem on the Citrix server, or no the terminal itself?

Coralon
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Author Comment

by:adigu1t
ID: 39596331
The OS on the terminal is Windows Embedded and the issue is on the Terminal.
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Coralon earned 500 total points
ID: 39599361
Ok, so before they try to launch anything published they are getting logged off?  (Just trying to get the details so that I'm not going down a wrong rabbit hole).

Assuming this is correct, I'd try to reimage the terminal first, to make sure it's not an issue with the OS.  If that does not work, then you have an issue with either the profiles or GPO's.   In that case, I'd set the GPO's to configure local profiles only, and eliminate the roaming profile.  That will help determine where the problem is (the profile {which will be 100% clean} or the GPO's).

Coralon
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Author Comment

by:adigu1t
ID: 39934494
Yes, this fixed the issue
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