moss 2007 No Exact Match Found

Posted on 2013-10-23
Last Modified: 2013-10-28

We are running moss 2007 in our company, worked pretty much fine the last few years.

Yesterday, when I attempted to give one of our users permission.
After I type the users name, and I click "check names" it finds the user, I select the correct user. But then it says: "No Exact Match Found".

This used to work before, what has gone "horribly wrong" ?
PS. I am not exactly a rocket scientists when it comes to moss/sharepoint 2007.
Question by:Lenblock
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LVL 44

Expert Comment

by:Rainer Jeschor
ID: 39593402
does this affect only one user? Perhaps there are two users in SharePoint with the same name but different SIDs.
Have you tried to enter the windows logon name (DOMAIN\TheUser) or the email address (
That should normally work.


Author Comment

ID: 39593412

No, it is the same for all users. Tested it by attempting to give permission to 10 different users on some of our sites.

Tried domain\user and it is the same result.
LVL 44

Expert Comment

by:Rainer Jeschor
ID: 39593431
hm - can you have a look into Central Administration -> Shared Service Provider -> User profiles - if there is an issue with the connection to your AD?
Can you also check the Windows Event log of your SharePoint server for any errors?
Has something changed e.g. one domain controller has been replaced by another?


Accepted Solution

Lenblock earned 0 total points
ID: 39593602

Solution was found, compatibility mode was turned off in IE.

Thnx for the help.

Author Closing Comment

ID: 39605027
Turning on compatibility mode in IE solved it.

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