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No mouse or keyboard in Windows Vista after the desktop loads

Posted on 2013-10-23
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Last Modified: 2013-11-25
I have no mouse or keyboard in Windows Vista after the desktop loads. I am able to use mouse and keyboard when booting in safe mode and keyboard works perfectly in BIOS. Background processes/application runs.
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Question by:runegjo
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10 Comments
 
LVL 7

Expert Comment

by:Jaroslav Latal
ID: 39593768
Is it PS2 or USB? Try to connect another USB mouse and let me know..

Jarda
0
 
LVL 19

Expert Comment

by:helpfinder
ID: 39593782
probably windows drivers are corrupted, missing or something similar.
Reinstalling OS is a way how to fix this problem for sure, but I understand probably most complicated.
Another option is try Restore if you have this future enabled (honestly I am a not big fan of System restore in win)

More faster and easiest way is to run commanf sfc /scannow which may but also may not help you.
Also check this topic here on EE
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/Windows_7/Q_28273526.html
it is a similar problem (but on win 7). Check if you have the same usb paths in youWindows folder and maybe it helps you
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Author Comment

by:runegjo
ID: 39603696
I have tried to connect another USB mouse and that did not work either....
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LVL 7

Expert Comment

by:Jaroslav Latal
ID: 39603701
OK, then run elevated command prompt and type "sfc /scannow"

Jarda
0
 

Author Comment

by:runegjo
ID: 39606880
I also have the same issue in safe mode with command prompt.... isn't that a bit strange?
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LVL 19

Expert Comment

by:helpfinder
ID: 39606933
try some Live CD (e.g. Ubuntu) if mouse/keyboard will work also under this OS then probably there is no HW problem (motherboard or so) but your copy of windows is corrupted.
We could try to find what is wrong, but it can take ages, so if you have such a possibility reinstall your OS and everything should work again

PS: I do not know if you tried possible solutions from my 1st post here, if not, you can try before reinstalling
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Author Comment

by:runegjo
ID: 39607189
Touchpad and keyboard works perfectly when booting live cds of any kind. It seems that the problem is the Vista installation. Does anyone know a way to reset drivers with a live cd or do i have to try to sysprep the disk to fix the issue?
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Accepted Solution

by:
runegjo earned 0 total points
ID: 39607971
I finally fixed this by getting my hands on a Vista Recovery cd. Made a bootable usb og it and restored to a restore point before the issue occurred.
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LVL 59

Expert Comment

by:LeeTutor
ID: 39674044
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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