Solved

Resource calendar utilization takes ages

Posted on 2013-10-23
2
224 Views
Last Modified: 2014-04-30
Hello, I have a user running Outlook 2010 who has encountered a strange problem, whenever he wants to book a resource (i.e. conference room), it takes very long time, more than a minute to see the utilization of the room.

If he select the calendar in calendar view, he can see it fine.

The user tried the same thing from another laptop with same account, and the resource allocation was very quickly available.

As it is now though, he has on his laptop wait for a long time before the Outlook booking shows whether the selected resource is available or not, please advise.
0
Comment
Question by:AndersBiro
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
2 Comments
 

Author Comment

by:AndersBiro
ID: 39596619
I can add that I also tried to run Outlook in safe mode, but that did not do any difference.

To clarify, using the Schedule Assistant and when choosing a resource, it gets stuck in "Updating schedule information, Retrieving free/busy information from the server", and sometimes lasts more than one minute.

I have also replicated the issue with other clients, so it seems like some clients update quickly why others are slow.
0
 

Accepted Solution

by:
AndersBiro earned 0 total points
ID: 40031376
The issue has been solved, and the problem was a IPv4/IPv6 conflict with the Exchange server as clients insisted on using IPV6 instead of IPV4.

The solutions was to set IPV4 as preferred by the registry key:

                reg add hklm\system\currentcontrolset\services\tcpip6\parameters /v DisabledComponents /t REG_DWORD /d 0x20 /f
0

Featured Post

Salesforce Made Easy to Use

On-screen guidance at the moment of need enables you & your employees to focus on the core, you can now boost your adoption rates swiftly and simply with one easy tool.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft Office Picture Manager was included in Office 2003, 2007, and 2010, but not in Office 2013. Users had hopes that it would be in Office 2016/Office 365, but it is not. Fortunately, the same zero-cost technique that works to install it with …
My attempt to use PowerShell and other great resources found online to simplify the deployment of Office 365 ProPlus client components to any workstation that needs it, regardless of existing Office components that may be needing attention.
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question