I am looking to set up the subject tree in Microsoft Dynamics CRM 4.0. My question is in regard on how to structure the subject tree.
We currently have a number of general product groups within our company. For example,
- Air Filters
- Gas Filters
- Drain Valves
Within the CRM Subject Tree, should I have a parent subject called "Products" and then all of the product groups as children of that parent. Example:
- Air Filter
- Gas Filter
Or should I just use each of the product groups as the Parent?
My concern is if we ever need to create another "Parent" within the Subject Tree (such as Service) then it would be nice to have a simplified grouping at the Parent level within the Subject tree.