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Unable to Uninstall Exchange 2010 Public Folder Database

Posted on 2013-10-23
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Last Modified: 2013-10-23
I am attempting to uninstall our Exchange 2010 server as we have migrated our Exchange to Hosted Office 365 servers.  I am the point that I am held up at is at the Public Folder Database.  My public folder database shows unmounted and when I try to mount it I get the error:

--------------------------------------------------------
Microsoft Exchange Error
--------------------------------------------------------
Failed to mount database 'Public Folder Database 0405914736'.

Public Folder Database 0405914736
Failed
Error:
Couldn't mount the database that you specified. Specified database: Public Folder Database 0405914736; Error code: An Active Manager operation failed. Error: The database action failed. Error: Operation failed with message: MapiExceptionJetErrorMissingLogFile: Unable to mount database. (hr=0x80004005, ec=-528)
. [Database: Public Folder Database 0405914736, Server:

An Active Manager operation failed. Error: The database action failed. Error: Operation failed with message: MapiExceptionJetErrorMissingLogFile: Unable to mount database. (hr=0x80004005, ec=-528)
. [Database: Public Folder Database 0405914736,

An Active Manager operation failed. Error: Operation failed with message: MapiExceptionJetErrorMissingLogFile: Unable to mount database. (hr=0x80004005, ec=-528)
.

MapiExceptionJetErrorMissingLogFile: Unable to mount database. (hr=0x80004005, ec=-528)



When I am in the uninstall dialogue I get this error for the Public Folder Database:

Error:
Uninstall cannot continue. Database 'Public Folder Database 0405914736': Exchange isn't able to check for public folder replicas for "Public Folder Database 0405914736". Verify that the Microsoft Information Store service is running on SERVER, and that the database is mounted correctly.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=b6e3b32a-8848-46cb-9567-72288ac15f60

Elapsed Time: 00:00:10


I have also tried to use ADSIEdit to go in and remove the Public Folder Database as in article :

http://exchangeserverpro.com/exchange-2010-remove-public-folder-database/

But when I run ADSIEdit I do not get the same options as in the article, please see the attachment for the categories that I am seeing on our server.

I am a bit stuck at this point and would greatly appreciate any suggestions.

All best...
ADSI-ScreenShot.JPG
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Question by:ap3d
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2 Comments
 
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Accepted Solution

by:
noufs earned 500 total points
ID: 39594466
Hello, removing from ADSIEdit is the solution.
You dont have the same options because you didn't map to the configuration.
Based on your screenshot: Right click on : ADSI Edit. Then connexion.
Select the "configuration naming context" instead of "default naming contexte"
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Author Comment

by:ap3d
ID: 39594542
Thanks Noufs,

I see I was not connecting to the ADSIEdit correctly.  I was able to delete the public folder database and move on.

All best...
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