Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 186
  • Last Modified:

Cached address or Exchange issue?

Company B who we hosted email on our Exchange 2007 server/domain moved there email to Office365, since I disabled there email account users in A are unable to send mail to them , and get: #550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##

I deleted the Outlook Cache entries, still an issue. Outlook Web Access works as well as recreating an Outlook 2010 profile.

What is a server side resolution - send connector? thanks.
0
tcinfo
Asked:
tcinfo
  • 3
  • 2
2 Solutions
 
Will SzymkowskiSenior Solution ArchitectCommented:
As you have stated above to resolve this issue you need to re-create the profile and OWA is working as it should, this is a Outlook client issue and nothing on Exchange will correct this issue. Does this work for the user if they use Outlook in "online mode" (non cached mode)?

Will.
0
 
tcinfoAuthor Commented:
No it's doesn't work with Online mode (different user), though I recreated my profile without Cached Exchange mode and it works.
0
 
Will SzymkowskiSenior Solution ArchitectCommented:
The simple test of using OWA for a user where they are running into this issue usually indicates that it is a client end issue. Re-creating the profile corrects this behavior which means it is not an Exchange issue, and probably some sort of profile corruption or caching.

Will.
0
 
tcinfoAuthor Commented:
When I look in EE some resolutions point to making a X.500 connector to the display name of the old contact in the address book. these users are no longer in our GAL. There workstations are members of our domain though, just to make it more complex.
0
 
tcinfoAuthor Commented:
Some but not all were fixed by deleting the auto-fill entry in Outlook as well.
0

Featured Post

Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now