Solved

Problem logging in the Administrator to Outlook Web Access on Exchange 2010

Posted on 2013-10-23
5
314 Views
Last Modified: 2013-10-23
Hello,

We have recently migrated from Exchange 2003 to 2010 and have got a problem with only the domain administrator account logging on to its email account via OWA.  After putting correct info in and clicking logon we get the message below.  Mailbox Features shows OWA enabled so puzzled.

The Active Directory resource couldn't be accessed. This may be because the Active Directory object doesn't exist or the object has become corrupted, or because you don't have the correct permissions.

Thanks
0
Comment
Question by:cloughs
  • 2
  • 2
5 Comments
 
LVL 53

Expert Comment

by:Will Szymkowski
ID: 39594714
Have you renamed your administrator account to something else? This can be done via group policy.

Will.
0
 
LVL 1

Author Comment

by:cloughs
ID: 39594720
No I havent, why should I have to do that?!
0
 
LVL 53

Accepted Solution

by:
Will Szymkowski earned 500 total points
ID: 39594735
It was more of a question and that i could have been done by Group Policy. There might be caching on the server which has not cleared yet. Have you tried to stop/start the information store service for Exchange as it speeds up this process?

Also checking the Events on the Exchange servers may provide more detail to this error message.

I would also check the permissions on the Administrator account in ADUC (security tab) to ensure that the Exchange servers/subsystem/etc have the appropriate permissions. You can cross-reference this with an account that works.

Will.
0
 
LVL 12

Expert Comment

by:florin_s
ID: 39594784
0
 
LVL 1

Author Comment

by:cloughs
ID: 39595603
No florin that hasnt helped.  
Have checked the permissions and they appear to be correct Spec01.  

Edit: Found one permission that wasnt correct and have corrected it.  All OK now - many thanks!
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question