I have a client that uses the screen clipping feature in One Note a lot. It used to work fine. Now when he clicks it, it says "before you use this feature you must start one note for the first time". He's definitely started it before. I can use the screen clipping fine in One Note on my computer, but when I log on to his computer as myself I get the same error he does. I repaired One Note then uninstalled/reinstalled it. I searched online and the only other suggestion was to set it so the icon for One Note displays in the system tray and it already does. I don't know what else to try. He's using One Note 2010 on a Windows 7 laptop.