Solved

Email going to different folders

Posted on 2013-10-23
2
192 Views
Last Modified: 2013-10-24
I received a company-wide email in my regular inbox today. Being that it was important, that is good. However, some people received the same email in their junk folders. We all use Microsoft Outlook 2010. What can I do to make it so that everybody receives this email in their regular inbox?
0
Comment
Question by:nawright16
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 14

Expert Comment

by:Faustulus
ID: 39596483
Add your company's domain name to each Outlook installation's white list.
The procedure would be something like this (sorry, I have no Outlook on my iPad).
Select a mail from the company in whichever box it s in.
Click on 'Junk' and select an option like "Never treat mail from this sender as junk".
0
 
LVL 78

Accepted Solution

by:
arnold earned 500 total points
ID: 39596737
Setting up a server based rule that whitelists your own domain is a double edged sword.  Many spammers use the recipient's own domain as the sender's domain.
You could add a combination server rule specific sender, with a specific key word in the subject.
0

Featured Post

[Webinar] Code, Load, and Grow

Managing multiple websites, servers, applications, and security on a daily basis? Join us for a webinar on May 25th to learn how to simplify administration and management of virtual hosts for IT admins, create a secure environment, and deploy code more effectively and frequently.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
Access developers frequently have requirements to interact with Excel (import from or output to) in their applications.  You might be able to accomplish this with the TransferSpreadsheet and OutputTo methods, but in this series of articles I will di…
The viewer will learn how to  create a slide that will launch other presentations in Microsoft PowerPoint. In the finished slide, each item launches a new PowerPoint presentation and when each is finished it automatically comes back to this slide: …
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question