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Outlook keeps prompting for a password after the reboot or logoff/logon

Posted on 2013-10-23
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Last Modified: 2013-12-29
Outlook keeps prompting for a password after the reboot or logoff/logon, when check the Persistence parameter of the entries created in Credential Manager is logon session.

Where to check on local/domain security policy settings applied to change to Enterprise?
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Question by:artcrest
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Jaroslav Latal earned 250 total points
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by:artcrest
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This does not help I want to know how to have the logon session to enterprise. Please assist.
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by:Iain MacMillan
Iain MacMillan earned 250 total points
ID: 39621927
Outlook should use pass-thru credentials of the active AD account logged into the domain system, you may have laptop users that are setup for cached mode and have Outlook Anywhere set up via Advanced Exchange Proxy connections -- using HTTP in which case you would use DOMAIN\USERNAME and the password and tick the box so Outlook remembers.

if you are getting asked each time the account logs off/on then you could have several issues such as an issue with the AD account (password out of sync), local profile/offline use, Exchange server, DC's not synching or DNS/network -- too many variables.

you also need to tell use what versions of Outlook & Exchange you are using to help us narrow down your issue.

there seems to have been a fair few of these Outlook password questions of late, have you searched for previous EE answers??
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