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Iphone - access to email while on the internal wifi network

Posted on 2013-10-23
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Last Modified: 2014-01-13
I am unable to get email on my iphone when on the internal company wifi network. Works perfectly using cell data.

We connected to our exchange server using ip address and the server is unable to redirect the external ip address to the internal ip address.
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Question by:Markmillington
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Expert Comment

by:Skyler Kincaid
ID: 39596322
You need to create a new forward lookup zone on your DNS server for your domain that has an A record that points to your internal server IP. We get a ton of calls for this and it is a pretty simple fix.
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by:Markmillington
ID: 39596339
Thank you, think this was done in the past and it makes my website not able to be viewed, will have a look.
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Skyler Kincaid earned 500 total points
ID: 39596343
You can make an entry for mail.yourdomain.com that points to your internal server and another one for yourdomain.com that points to your websites external IP.
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