Solved

Iphone - access to email while on the internal wifi network

Posted on 2013-10-23
3
318 Views
Last Modified: 2014-01-13
I am unable to get email on my iphone when on the internal company wifi network. Works perfectly using cell data.

We connected to our exchange server using ip address and the server is unable to redirect the external ip address to the internal ip address.
0
Comment
Question by:Markmillington
  • 2
3 Comments
 
LVL 15

Expert Comment

by:Skyler Kincaid
ID: 39596322
You need to create a new forward lookup zone on your DNS server for your domain that has an A record that points to your internal server IP. We get a ton of calls for this and it is a pretty simple fix.
0
 

Author Comment

by:Markmillington
ID: 39596339
Thank you, think this was done in the past and it makes my website not able to be viewed, will have a look.
0
 
LVL 15

Accepted Solution

by:
Skyler Kincaid earned 500 total points
ID: 39596343
You can make an entry for mail.yourdomain.com that points to your internal server and another one for yourdomain.com that points to your websites external IP.
0

Featured Post

Superior storage. Superior surveillance.

WD Purple drives are built for 24/7, always-on, high-definition security systems. With support for up to 8 hard drives and 32 cameras, WD Purple drives are optimized for surveillance.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Apple's Mac OS X has become an official member of the malware club. The Flashback Trojan has affected over half million Macs, worldwide. It is behavior that ultimately gets malware onto a person’s computer. Obsolete or out-of-date software helps…
This article describes in detail how to set up the iPad in the Enterprise using iPCU aka iPhone Configuration Utility.  This could also be used for the iPhone although I have not detailed out any differences. Preparation as an iPad Administrator:…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
Concerto provides fully managed cloud services and the expertise to provide an easy and reliable route to the cloud. Our best-in-class solutions help you address the toughest IT challenges, find new efficiencies and deliver the best application expe…

947 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now