Server Error in /rdweb/pages application runtime error. an application occurred on the server. the current custom error settings for this application

I have 3 windows 2008 r2 servers configured as RD web service to access applications. All 3 servers are load balanced through network load balance. But the load balalnce was not happening properly. So we introduced netscalar VPX 1000. Now the load balance works fine, but getting one more error, if the user keeps the website open.

Attached is the error. hen we need to close and open the IE again and login to access the applications.
What might be the issue.
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kolathaya123Asked:
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Bob LearnedConnect With a Mentor Commented:
We need to find the details for the error message.  

I found this question that talked about a specific exception:

http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/Windows_Server_2008/Q_28166887.html

I believe that RDWEB installs into the C:\Windows\Web folder.  Can you look for that folder, and find a file named web.config?
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Bob LearnedCommented:
You need to log any exceptions in the Global.asax file, handling the Application_Error.

Here is an example of handling application errors:

How to: Handle Application-Level Errors
http://msdn.microsoft.com/en-us/library/24395wz3(v=vs.100).aspx
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kolathaya123Author Commented:
Hi,

I am not a programmer. Can you pls let me know where and in which file i need to change the same. In all 3 RD web server I want to change these?
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Bob LearnedCommented:
You will need to make a change to a file, so you would need to have the original source code, and Visual Studio to make the change and deploy.  Where did you get the initial web site?
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kolathaya123Author Commented:
that is inbuilt website. I just enabled and configure RDWEB feature in windows 2008 terminal server. and load balanced them through netscaler
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