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Windows 8 network drives

Posted on 2013-10-24
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Last Modified: 2013-11-05
I have a computer for the church I work for that we were not able to remote access.  I went in and changed some setting on the firewall and that allowed us to remote into this computer.  During this process I also updated the Windows 8.  Now every time the user signs off, the network storage drives disconnect and they have to be reconnected again.  Does anyone have a clue why this is happening and how I can get the drives to stay connected.  It is running Windows 8 and the server the drives are on run Windows Server 2012.
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Question by:Bill2802
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7 Comments
 
LVL 97

Expert Comment

by:John Hurst
ID: 39597044
In any Windows system including Windows 8, in Windows Explorer, when you map a network drive, check (select) the setting that says "Reconnect at sign-in"  That should turn Persistence ON and the reconnection should be automatic.

So far as I know, there were not any Windows 8 updates (none that I saw on my machine) that have an effect on this.

Beware that persistent drives sometimes cause problems after a lot of connect / disconnect cycles.

.... Thinkpads_User
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Author Comment

by:Bill2802
ID: 39600974
I always check that box, but it still disconnects and does not reconnect until we manually reconnect.  But thanks for the information.  I am not sure why this is happening.
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LVL 97

Assisted Solution

by:John Hurst
John Hurst earned 2000 total points
ID: 39601023
It does not seem to be a network issue (TCP/IP Repair cleans up network issues).

Try running System File Checker. Run SFC /SCANNOW and allow to complete. Restart the computer and test again.

Upon restart, open Command and run NET USE. Make sure you do not have duplicate drivers or orphaned drives from prior connect/disconnect sequences.

.... Thinkpads_User
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Author Comment

by:Bill2802
ID: 39602735
I ran the SFC /SCANNOW and got back the following message.

"Windows Resource Protection found corrup files but was unable to fix some of them.  Details are included in the CBS.log windir\logs\CBX\CBS.log.  For example C:\Windows\logs\CBS\CBS.log.  Note that logging is currently not supporte in offline servicing scenarios."

I tried to open log file but got an "access denied" message.  I was trying to open it notepad.

I ran the NET USE and it showed the disconnect network drives.  But the computer is still not reconnecting the drives when we log on.  Thanks for the help thus far.
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LVL 97

Accepted Solution

by:
John Hurst earned 2000 total points
ID: 39602740
1. Try running SFC again. It cannot always fix errors. However if the errors are the cause and SFC cannot fix, then you may have to run Windows 8 Refresh (protects data, loses applications).

2. Right click on Notepad and select Run as Administrator. Navigate to the log location and open. That should work.

3. NET USE should show empty. That is why I asked you to run it.

NET USE X: /delete where X is the disconnected drive. Do this for all disconnected drives until NET USE shows empty. Restart and try again.

... Thinkpads_User
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Author Closing Comment

by:Bill2802
ID: 39624064
Thanks for the help.
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LVL 97

Expert Comment

by:John Hurst
ID: 39624081
@Bill2802 - Thanks, and I was happy to help.

... Thinkpads_User
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