?
Solved

Using Gmail with Outlook 2010

Posted on 2013-10-24
8
Medium Priority
?
839 Views
Last Modified: 2014-11-12
I recently created a new Gmail account and then I added the account to Outlook 2010. The attached screenshots show the data files in the left pane. I’m unable to delete the empty Outlook Data File. In the Data Files tab, I’m unable to delete the data file that is located in “c:\users\mark...” How do I delete it?

In the left pane, under markhpeterson2@gmail.com, and directly under “Inbox,” there is a “[Gmail]” folder. The “All Mail” folder appears to be a duplicate of the “Inbox” folder.

Why does the “All Mail” folder contain a duplicate of the “Inbox” folder contents?

Here are the screen shots:
Left PaneE-mail Account TabData Files TabImages.pdf
0
Comment
Question by:Mark01
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
  • +1
8 Comments
 
LVL 16

Assisted Solution

by:terencino
terencino earned 1200 total points
ID: 39599550
Hi Mark
1. In the Data Files tab, select your Gmail file and mark that as Default first, then you can select and delete the Outlook file
2. Gmail doesn't actually have folders, just labels. IMAP brings across all the labels (including All Mail) as if it was a folder. So you just have to ignore it, although it is useful if you have lost an email I've found.
3. Do not mess with the folder structure. You will regret it
Hope that helps
...Terry
0
 
LVL 50

Assisted Solution

by:jcimarron
jcimarron earned 400 total points
ID: 39600813
Mark01 --
"Why does the “All Mail” folder contain a duplicate of the “Inbox” folder contents?"

Because it contains all mail.  And therefore duplicates what is in other Mail folders.
0
 

Author Comment

by:Mark01
ID: 39601317
Hi Terry and jcimarron,

In the Data Files screen shot, you can see that the Outlook Data File is set as Default. I want the location of the PST file ("E:\OutlookDataFiles\...") to be the Default location. When I try to delete the data file with the "c:\users\mark\..." path, I get an e-mail removal error as shown in the Removal Error screen shot. How do I associate the e-mail account with the "E:\OutlookDataFiles\..." path?

Thanks,
Mark
Data FilesRemoval Error
0
Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

 
LVL 15

Assisted Solution

by:Berkson Wein
Berkson Wein earned 400 total points
ID: 39601390
Mark-
You can't delete that PST because Outlook is still storing a local copy of the IMAP folder in that file.  You need to first change that PST.

On the email tab on the accounts window, select the Gmail imap account and then at the bottom select "Change Folder."

I believe that you have to then close and restart outlook for this to take effect.  

Then you should be able to delete the other pst.

Hope this helps.
0
 

Author Comment

by:Mark01
ID: 39601450
Hi weinberk,

There is no "Change Folder" button in the accounts window.

Thanks,
Mark
Accounts Window
0
 
LVL 16

Accepted Solution

by:
terencino earned 1200 total points
ID: 39601853
Hi Mark, in your original question, you didn't say you wanted to change the location of the PST file for your Gmail account. Therefore the experts were responding to a different issue than you intended. Of course, there was no reason for you to think this would be difficult! Outlook does not have that capability and it is generally not recommended. IMAP (the protocol used by Gmail) is restricted in a number of ways, including re-use and relocation of the PST file.

However, there is a registry hack that will allow you to relocate the file. Diane Poremsky Outlook MVP wrote this comprehensive tutorial which provides all the background and steps required to achieve what you want. Please read the whole article (including the comments) before proceeding with the change, to make sure it is right for you.

How to move the IMAP personal folder (*.pst)
0
 

Author Comment

by:Mark01
ID: 39603008
Thank you, Terry, jcimarron and weinberk.
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 39603030
Mark01--You are welcome.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many of you may be aware of the recent Google Docs scam emails that have been floating around coming from various people that you know. Here's a guide on identifying How To Identify the Scam Email You will see an email from someone you’ve had co…
This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
This Micro Tutorial will demonstrate the easy use of Gmail embedding images in your email so the recipient of your email can view them in context.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question