?
Solved

Laptop power dies when plugged into the mains power

Posted on 2013-10-24
2
Medium Priority
?
440 Views
Last Modified: 2013-11-15
I have a HP Touchsmart  TM2 Laptop
Problem:  wont stay on
Checked whilst plugged in, it wont wont stay on and will turnitself off afetr 15.
Left  plugged in for two hours whilst powered off, then it worked fine and battery was fully charged.
Ran battery test, battery fine but system says  battery not connected
Online research says that older versions used  60w charger.   Newer  versions  needed  90w or bigger

Could it be that charger not working properly or this a lower watt charger from a different laptop?

Any thoughts?
0
Comment
Question by:IP4IT Staff
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 70

Assisted Solution

by:garycase
garycase earned 525 total points
ID: 39599613
From what you've described it's difficult to say, but it certainly sounds like you may indeed have an inadequate charger.    The charger should have its specifications on the side ... does it show the output voltage and current or wattage?
0
 
LVL 92

Accepted Solution

by:
nobus earned 975 total points
ID: 39599773
you can test if the laptop runs fine without a battery- from AC alone
you can also test if it runs ok from a well charged battery -  and for how long (this will indicate it's health)
you can also run thru a complete discharge and recharge cycle for the battery (should be done on a regular basis)
this will help you decide where the problem lies : the battery, or the charger - or the laptop charging circuits

you can always - as a last test -  reset the laptop to factory settings -  that should work; if you do not have hardware problems
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

For some time some of our users experienced package loss on a couple of our Lenovo Thinkpad S531 machines running Windows 8 or Windows 8.1 64-bit OS. I was not able to find many answers online, but did after some investigation I began to suspect Blu…
In this article you will get to know about pros and cons of storage drives HDD, SSD and SSHD.
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
Add bar graphs to Access queries using Unicode block characters. Graphs appear on every record in the color you want. Give life to numbers. Hopes this gives you ideas on visualizing your data in new ways ~ Create a calculated field in a query: …
Suggested Courses

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question