Solved

Can't connect to shared folder

Posted on 2013-10-24
8
293 Views
Last Modified: 2013-10-30
I have a PC that was attacked by a virus that corrupted the firewall.  I have since removed the virus using malwarebytes, combofix, tdskiller, ect.  After the removal of the virus the firewall would not start which is not uncommon now.  I just had to add registry entries for the BFE, Mpssvc, and share access, and give proper permissions to them.  The computer runs just fine now, I can access the Internet, I can ping other PCs on the network ect, but i cannot ping my own address or loopback address (127.0.0.1).  The reason this is a problem is because no other computer on the network can connect to a shared folder on the problem computer nor can they ping my computer.  This occurs with the Windows firewall turned off and no other antivirus or firewall even installed on the computer.  I have also reset the IP stack and tried a different network card.  I need to be able to share out a folder on this PC so any suggestions would be helpful.

Everything is being done from all Windows 7 PCs.
0
Comment
Question by:ereichelrcs
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 2
8 Comments
 
LVL 1

Expert Comment

by:miller3773
ID: 39598110
can other computer ping the name of the computer? Is it resolving to the ip address properly?

you can also add an entry into the local computer s host file
0
 

Author Comment

by:ereichelrcs
ID: 39598123
No the other computer can not ping the computer name either.  I checked the hosts file and it has not been altered to where it should not allow a loopback ping or the ability to ping the actual address of the computer.  Both PCs are statically assigned the same DNS server but obtain an IP address and gateway dynamically.
0
 
LVL 1

Expert Comment

by:miller3773
ID: 39598165
I would try running a sfc /scannow at a command prompt.
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:ereichelrcs
ID: 39598171
Already ran that....found no issues.  Sorry forgot to mention that in my initial post.  I tried so many thing i couldn't list them all.
0
 

Author Comment

by:ereichelrcs
ID: 39598195
Yeah I definitely know how to share a folder.  Checked all that.  This is in a domain environment by the way, I did not mention that earlier.
0
 

Accepted Solution

by:
ereichelrcs earned 0 total points
ID: 39600638
Found a partial solution.  Windows firewall was the culprit, which i had disabled it within the control panel but the service was still running.  I disabled the service and can share and ping.  Now the only thing left to do is figure out why the firewall is blocking it even though it is set to allow file and printer sharing and ping requests in the firewall settings.  The reason for the question has been answered though so I will close the question.  thanks for the help.
0
 

Author Closing Comment

by:ereichelrcs
ID: 39611025
Found the solution myself, the solution i found has been posted.
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
This Micro Tutorial will teach you the basics of configuring your computer to improve its speed. It will also teach you how to disable programs that are running in the background simultaneously. This will be demonstrated using Windows 7 operating…
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum editing capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question